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"Your
privacy is important to us. We want you to feel
comfortable using N V Host's internet services. Because
we gather certain types of information about the users
of N V Host's services, we feel you should fully
understand what information we gather and how we use
that information. N V Host employees are required to
familiarize themselves with this privacy policy as a
condition of their employment, and any employee
violating the policy is subject to severe disciplinary
action." |
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What
Information Does N V Host Gather?
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"When
you register for an N V Host account, N V Host obtains
contact information, such as your name, address, and
phone number, as well as payment information, such as
your credit card number. When you use N V Host's
services, our systems record information about your
session, such as the dates and times of use, and the
specific Internet address assigned to you. N V Host also
tracks requests you make for information on N V Host's
products and services, and responses you provide to N V
Host surveys. Finally, N V Host keeps records of your
payment history and communications you have with N V
Host's support team. Except in extraordinary
circumstances (when we receive a court order, to protect
the company's rights or property, or in emergencies
where someone's safety is at risk), N V Host does not
keep track of what sites you visit or when you are using
the service." |
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What
Does N V Host Do With This Information?
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"N
V Host uses the information it gathers in order to
provide you with the best online experience possible. As
you might expect, contact information is used to contact
you concerning your account and our company. Payment
information is used to validate your identity and to
bill you for the services and products you order.
Information on your online sessions is used to allocate
system resources and to ensure compliance with N V
Host's Terms and Conditions of acceptable use agreement.
Information on your communications with N V Host's
support team is used to address the issues raised by
your communications. In addition, N V Host regularly
sends out mailings regarding the operation of its
service and other goods and services that it believes
may be of interest to you. You may request that N V Host
not send you mailings relating to other goods and
services at the URLs listed in this section or send an
e-mail to privacy@nvhost.com
N V Host reserves the right, however, to send bulletins
and other important information regarding the service at
its discretion. " |
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Does
N V Host Share Subscriber Information With Third
Parties?
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"N
V Host will not share or disclose information regarding
its subscribers except (A) when we receive legal process
such as a court order; (B) when it is reasonably
necessary to protect the company's rights or property;
or (C) in emergencies where someone's safety is at risk.
You should be aware, however, that any information that
you disclose in a public space such as a chat room,
bulletin board, or personal Web site, is freely
available to anyone else visiting that space. N V Host
cannot safeguard any personally identifiable information
you disclose in these locations, nor can it ensure that
information you voluntarily supply to third parties
remains private. Please review the privacy policies of
third party sites you frequent to ensure that your
privacy preferences are respected. "
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How
Can I Correct or Update the Information?
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"To
request a copy of the contact information N V Host has
on your account, send an e-mail request to privacy@nvhost.com
You may correct that information as appropriate by
returning a message to the same address. Please keep in
mind that under N V Host's Terms and Conditions of
acceptable use agreement, subscribers are required to
provide N V Host with current contact and billing
information. N V Host may require a copy of a government
issued form of identification before disclosing billing
information or before making changes to the billing or
contact information of any account. "
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What
Happens to the Information if I Leave N V Host?
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"If
you ever leave N V Host, N V Host will normally delete
your personally identifiable account information twelve
months after the account is cancelled, unless we are
under a legal obligation to retain it. We preserve
account information for this short period of time in the
event you wish to reactivate your account and retain
your previous e-mail address. However, in the event of
any accounting irregularities, N V Host reserves the
right to retain your contact and billing information as
necessary to resolve the matter. "
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Changes
to This Policy and Questions About Privacy
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"N
V Host reserves the right to make changes to this
policy. Those changes will become effective 30 days
after notice of them is posted here. If you have any
questions about this privacy policy, please send them
via e-mail to privacy@nvhost.com
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